Privacy terms

Cookie Information
  • According to the Electronic Information Act, visitors to a website must, for privacy reasons, be informed that cookies are used. The information in the cookie can be used to track a user's browsing. A cookie is a small text file that the website you visit requests to be saved on your computer to provide access to various functions. You can set your browser to automatically deny cookies. More information can be found on the Swedish Post and Telecom Agency's website.
Personal information
  • By shopping at Swerl Coffee AB, you accept our data protection policy and our processing of your personal data. We protect your privacy and do not collect more information than necessary to process your order. We never sell or pass on your information to third parties without a legal basis.
  • Swerl Coffee AB is responsible for the processing of personal data that you have provided to us as a customer. Your personal data is processed by us to be able to handle your order and in those times when you have requested newsletters or promotional offers - to be able to adapt the marketing to your individual needs.
  • The information below is a summary of how we store and process your data in accordance with the Data Protection Regulation (GDPR).

10.1 What is personal information?

  • A personal data is all information that can be directly or indirectly attributed to a natural person.
10.2 What data do we store?
  • In order to handle your order and answer questions related to your order (customer service), we store your first and last name, address, telephone number, e-mail address, IP address and purchase history.
  • Your information is stored as long as we have a legal basis to process your information, for example to fulfill the agreement between us or to comply with a legal obligation under, for example, the Accounting Act.
10.3 Legal basis
  • In connection with a purchase, your personal data is processed in order to fulfill the agreement with you.
  • Marketing, promotions and similar mailings are made with your consent.
10.4 What tasks are shared and for what purpose?
  • 10.4.1 Payment Provider
When making a purchase, information is shared with our payment provider. What is stored is first name, last name, address, e-mail address and telephone number. If you choose to pay by invoice, the personal identity number of the payment provider is also saved. The information is saved in order to complete the purchase and to protect the parties against fraud.
The payment providers (payment services) we use are: Klarna, Apple Pay, Google Pay, Shopify Payments.
  • 10.4.2 Shipping Company
In order to deliver your orders and complete our agreement, we must share specific information with the shipping company. What is shared with the shipping company is first name, last name and address information for delivery. E-mail address and / or mobile number may also be shared with the shipping company for notification.
The shipping companies we work with are: Postnord, DHL.
  • 10.4.3 Newsletter
If you have chosen to subscribe to our newsletter, your first name, last name and e-mail address will be shared with our newsletter provider. This is to be able to keep you updated with information and offers for marketing purposes.

10.5 The right of access

  • You have the right to receive extracts from all information available about you with us. Excerpts are delivered electronically in a readable format.
10.6 Right to Correction
  • You have the right to ask us to update incorrect information or supplement information that is incomplete.
10.7 The right to be forgotten
  • You can request that the information concerning you be deleted at any time. There are few exceptions to the right to deletion, such as whether it should be retained because we have to fulfill a legal obligation (for example according to the Accounting Act).
10.8 Responsible for data protection
  • Swerl Coffee AB is responsible for the storage and processing of personal data in the online store and ensures that the rules are followed.
10.9 How we protect your personal data
  • We use industry standards such as SSL / TLS and one-way hash algorithms to store, process and communicate sensitive information such as personal data and passwords securely.